Policies

Reservation Policy:

We highly recommend that you make a reservation prior to your arrival to The Grouse Creek Motel especially during weekends, holidays, and high-season periods to ensure your accommodations. All reservations are secured by valid credit card. You will be required to provide the front desk with your credit card at check in which matches the credit card used for your reservation. You must be nineteen (19) years or older to rent a room at the Grouse Creek Motel; Govt. issued valid photo ID is required at time of check-in.

All room rates are based on one person per room per night and are determined by dates requested, room type, and subject to availability. The maximum number of persons allowed in a room with one bed is 2. The maximum number of persons allowed in a room with two double beds is 4. All rates are subject to taxes. Extra person charges may apply. Rates may change without notice. Holiday period rates may be slightly higher.

Cancellation Policy:

The Grouse Creek Motel has a two (2) day prior to arrival cancellation policy. If you notify us regarding the cancellation of your reservation at least 2 days prior to your scheduled arrival, your deposit will be refunded. If you cancel within the two (2) days prior to your scheduled arrival, you will be charged a 1 night charge. All cancellations must be made by email or telephone at least two (2) days prior to arrival.

Check-in and Check-out Dates:

We guarantee the reservation only for the number of days requested. For additional days of stay please make arrangements with the motel management. Check-in time for all reservations is 1pm; Check-out is time 11:00 AM.

General Policy

A major credit card is required. You must be nineteen (19) years or older to rent a room at the Grouse Creek Motel and a Govt. issued valid photo id (driver’s license or passport) will be required at time of check-in. In accordance to Local Laws, the Grouse Creek Motel has a zero tolerance policy in which it will refuse to admit or refuse service or accommodation in the motel or may remove a person who: while on the premises of the motel acts in an obviously intoxicated or disorderly manner, destroys or threatens to destroy motel property, or causes or threatens to cause a public disturbance; or refuses or is unable to pay for the accommodations or services. A person who negligently or intentionally causes damage to the motel or any furniture or furnishings within the motel, shall be liable for damages sustained by the innkeeper, including the motel’s loss of revenue resulting from the inability to rent or lease rooms while the damage is being repaired. Smoking in non-smoking rooms subject to cleaning fee charge. The Grouse Creek Motel may limit the number of persons who may occupy a particular guest room in the motel and will only allow registered guests to use its facilities. All visitors should check in with front desk. No visitors allowed after 10:00 PM.

 The management reserves the rights to modify and amend its policies at any time without notice.